Frequently Asked Questions

To schedule tutoring sessions, simply contact us through the Consultation form or email us at [email protected], and we’ll find a convenient time that suits you.

Open Education offers tutoring services for ALL subjects in any Australian curriculum.

Yes, we provide online tutoring services. Our online platform allows students to receive personalised instruction from experienced tutors from the comfort of their own homes. Online tutoring provides flexibility and convenience for students with busy schedules or those who prefer remote learning.

Our tutors go through a rigorous selection process. We carefully evaluate their qualifications, subject expertise, teaching experience, and ability to effectively communicate and engage with students. We ensure that our tutors are not only knowledgeable but also have a passion for helping students succeed.

Yes, we understand the importance of a good tutor-student fit. We provide you with the option to choose a tutor based on their availability, qualifications, and teaching style. We believe that a positive rapport between the tutor and student enhances the learning experience.

Our tutoring sessions typically last one hour. However, we also offer extended sessions based on your specific needs and the subject being covered. Our tutors customise the session length to ensure ample time for instruction, practise, and addressing any questions or concerns.

Yes, we offer group tutoring sessions. Group sessions provide an opportunity for collaborative learning and are a cost-effective option. Students can benefit from peer interaction, sharing ideas, and learning from different perspectives. Group sizes are kept small to ensure individual attention and effective learning outcomes.

Yes, our essay marking service allows you to submit your essays for review and feedback. Our experienced tutors provide detailed feedback, suggestions for improvement, and help you enhance your writing skills. We offer constructive criticism, identify areas of strength, and provide recommendations for enhancing the overall quality and clarity of your essays.

Yes, we offer career talks and guidance to assist students in exploring various career paths, understanding educational requirements, and developing a career plan. Our career experts provide insights, share industry knowledge, and help students make informed decisions about their future careers.

No, we do not do your school homework for you, but we provide strong guidance and support to help you understand and complete your assignments effectively.

Our exam preparation service focuses on reviewing key concepts, practicing exam-style questions, and providing strategies to help students perform their best. We tailor the preparation to the specific exam and subject, providing study materials, practise tests, and tips for effective exam-taking techniques.

Yes, we understand that unforeseen circumstances may arise. If you need to reschedule or cancel a tutoring session, please notify us at least 2 hours before your scheduled class is to start. This allows us to accommodate your request and make the necessary arrangements. Please see our Terms of Use for more details.

We offer convenient Pay As You Go (PAYG) and/or direct debit payment options for our online tutoring services. You can make secure online payments through our website using major credit cards or electronic payment methods. Additionally, we offer flexible payment plans to suit your budget and tutoring needs.

Any and all methods use are fully secure, with end-to-end encryption as per Australian Law.

We take the security and privacy of our online tutoring sessions seriously. Our online platform is equipped with robust security measures to protect your personal information and ensure secure communication. We adhere to strict privacy policies and comply with applicable data protection regulations to maintain the confidentiality of your sessions. For more information, see our Privacy Policy.