Privacy Policy

Open Education is committed to protecting the privacy of Our Students and Users. This Privacy Policy outlines Our practices regarding the collection, use, and disclosure of Personal Information in connection with Our Services.

Interpretation and Definitions

Interpretation

The following words have specific meanings, outlined under the heading ‘Definitions’. These definitions hold true throughout this Website, regardless of the grammatical format they appear in.

Definitions

For the purposes of this Privacy Policy:

• Company (also referred to as “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Open Education
• Device means any device that can access the Website such as a computer, a cellphone or a digital tablet
• Personal Data/Information is any information that relates to an identified or identifiable individual
• Service Provider means any natural or legal person or entity who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Website, to provide the Website on behalf of Open Education, to perform services related to the Website or to assist Open Education in analysing how the Website is used
• Usage Data refers to data collected automatically, either generated by the use of the Website or from the Website infrastructure itself (for example, the duration of a page visit)
• Website refers to Open Education, accessible from www.openeducation.com.au
• You (also referred to as “Your”, “Users” or “Student/s”)means the individual or relative guardian accessing or using the Website, or the company, or other legal entity on behalf of which such individual is accessing or using the Website, as applicable
• Tutor refers to a person who is contracted to provide tutoring services to the Student(s) of Open Education, with Open Education acting as their Agent
• Services refers to any and all Services that We perform for the Students or Clients of Open Education, inclusive of this Website
• Student(s) (also referred to as “Client/s” and/or collectively “You”, “Your”) refers to any person who has contacted Open Education, requested services from Us and/or have engaged in use of this Website
• Lesson(s) refers to the tutoring services in the form of a class or ‘lesson’ provided by Open Education
• Qualified refers to an individual who has either achieved a score for their respective subject as a past Year 12 graduate or has subject expertise that has been deemed suitable by Open Education during Our hiring process

Personal Information

We collect Personal Data from users who register for Our tutoring Services. This information may include:

• Name
• Email address
• Phone number
• Billing information
• Academic information
• Feedback and reviews

Open Education collects Personal Data from Students through ways including but not limited to the “FREE Consultation” form on Our Website, any external websites that relay such information to Us, and any subscription-based Services We may provide.

We may use this information, to enhance the quality of Our Students’ tutoring experiences while also improving the way in which potential Students interact with Open Education’s services.

How Your Data Is Used

At Open Education, We value your privacy and are committed to protecting your Personal Data. We collect and utilise this information solely to provide Our Services and improve their quality, such as processing payments, communicating with Users, and sending out promotional materials like newsletters and special offers. However, Users have the option to opt-out of these communications at any time.

We want to assure You that we take the utmost care to keep Your Personal Data secure and confidential. We do not share or sell this information with any third parties except in cases where it is required by law or necessary to provide Our Services. In certain cases, we will only share Your data with trusted Service Providers who assist Us in operating Our website and delivering Services to Our Students and/or their guardians.

Personal Data of Minors

Open Education takes great care to protect the privacy of minors online. We do not knowingly collect the Personal Data of individuals under the age of 15 without the consent and supervision of their parent or legal guardian. If you are under 15 years of age, we advise that you seek the permission and assistance of Your parent or legal guardian to interact with Our Website or utilise Our Services.

Additionally, if a Student is under the age of 15, all contact between them and a Tutor must only occur in a supervised setting to ensure their safety and security. Any and all interactions in the aforementioned scenario will be treated as occurring under such stated supervision. We are committed to complying with all relevant laws and regulations regarding the protection of minors’ privacy online.

How We Keep Your Data Safe

At Open Education, we recognise the significance of safeguarding personal information from unauthorised access, use, or disclosure. To ensure the protection of our users’ sensitive data, we implement reasonable measures, such as utilising industry-standard encryption, to secure information during transmission and storage.

Acceptance of the Privacy Policy and Any Updates

Open Education reserves the right to modify this Privacy Policy at any time. It is the responsibility of the Users of Our Services to regularly review the Policy for any updates. By continuing to use Open Education’s Services, You acknowledge and agree to the current version of the Privacy Policy.

Contact Us

If You have any inquiries or doubts regarding Our Privacy Policy, please feel free to contact Us at [email protected]. We will be glad to assist You with any concerns or questions You may have.